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Crisis Communications: A Casebook Approach (Routledge Communication Series) 3rd Edition
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Crisis Communications: A Casebook Approach (Routledge Communication Series) 3rd Edition
An accessible, practical, and extremely popular casebook, this text is a 'must read' for students in crisis communication and management, public relations and business/management. It is also an invaluable resource for professionals and business managers in handling crises.
Crisis Communications: A Casebook Approach (Routledge Communication Series) 3rd Edition
Item #: 56300764

Crisis Communications: A Casebook Approach (Routledge Communication Series) 3rd Edition

Item #: 56300764

NZD 105

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An accessible, practical, and extremely popular casebook, this text is a 'must read' for students in crisis communication and management, public relations and business/management. It is also an invaluable resource for professionals and business managers in handling crises.
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What Stands Out

Comprehensive Case Studies
In-depth analysis of real-world scenarios enhances understanding of crisis communication, allowing readers to learn from practical examples and apply lessons to their own situations.
Expert Insights
Contributions from leading professionals provide unique perspectives on crisis management, ensuring readers benefit from seasoned advice and theoretical foundations to navigate complex communication challenges.
Updated Strategies
The third edition incorporates recent trends and evolving methods in crisis communication, equipping readers with the latest tools and tactics necessary to effectively manage modern crises.

Product Details

Buy Crisis Communications: A Casebook Approach 3rd Edition from Ubuy Cook Islands. Browse the Routledge Communication Series for comprehensive insights and analysis on crisis communications.
  • Presents case studies of organizational and individual crisis situations
  • Explores communication responses to crises and helps professionals prepare for crises
  • Addresses critical issues in communicating with news media, employees, and consumers during crises
  • Includes cases like Hurricane Katrina, AIDS in Africa, and the Columbine High School shooting
  • Discusses rapidly changing communications technology and communicating via Web sites and blogs
  • An essential resource for students in crisis communication, public relations, and business/management professionals
Item Weight1 lbs (450 grams)

Who Should Buy?

Suitable For
  • Crisis Managers

    Professionals involved in managing organizational crises will find practical strategies and real-world examples beneficial.

  • Communication Students

    Students studying communication or public relations can gain valuable insights into crisis management through case studies.

  • Corporate Trainers

    Trainers seeking to educate employees on crisis communication will find structured methods and scenarios to enhance learning.

Not Suitable For
  • General Public

    Individuals not working in management or communication roles may find the content too specialized or technical.

Product Description

Crisis Communications: A Casebook Approach (Routledge Communication Series) 3rd Edition

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Customer Questions & Answers

  • Question: What topics are covered in 'Crisis Communications: A Casebook Approach'?

    Answer: This casebook delves into various critical topics including communication strategies during emergencies, real-world case studies, and theoretical frameworks that facilitate effective crisis management. It provides insights into how organizations can anticipate crises and manage their consequences. By using real-life examples, readers learn about the importance of timely responses, stakeholder communication, and media management during crises. The blend of theory and practical applications makes it an indispensable guide for students and professionals in communication and public relations.
  • Question: Who is the target audience for this book?

    Answer: 'Crisis Communications: A Casebook Approach' primarily targets students and practitioners in communication, public relations, and crisis management fields. However, it is also valuable for business leaders, corporate communicators, and emergency response professionals. The case studies included are particularly beneficial for academics and students pursuing communication studies. Furthermore, anyone interested in understanding the nuances of managing communication during crises will find this book highly useful as it equips them with actionable insights.
  • Question: What is unique about the 3rd edition of this casebook?

    Answer: The 3rd edition features updated case studies that reflect current crises and communication challenges faced by organizations today. It's enhanced with new theoretical perspectives and practical applications, offering readers fresh insights into crisis communication dynamics. Additionally, the edition includes expanded discussions on digital communications and social media's impact on crisis management, making it particularly relevant in today's digitally-driven world. Its ability to integrate contemporary issues ensures that readers are equipped with the latest knowledge in the rapidly evolving communication landscape.
  • Question: Can this book be used as a textbook for university courses?

    Answer: Absolutely! 'Crisis Communications: A Casebook Approach' is designed to serve as an academic textbook, making it ideal for university courses in communication, public relations, and crisis management. The structured format with case studies, discussion questions, and practical examples encourages critical thinking and application of theory to real-world scenarios. Professors can use it to stimulate classroom discussions and engage students in analyzing crisis responses from various organizations, enhancing their learning experience.
  • Question: Does this book include practical tools for crisis communication planning?

    Answer: Yes, the book provides valuable tools and frameworks that can be applied in crisis communication planning. It includes templates for communication plans, strategies for public engagement, and checklists to guide organizations in preparing for potential crises. These practical tools help readers understand how to create effective communication strategies, leading to better preparedness and actionable responses. For businesses or organizations wanting to develop their crisis communication plans, this casebook is a practical resource that can drive strategic planning.
  • Question: How does this book address digital communication in crisis management?

    Answer: The 3rd edition extensively addresses the role of digital communication in crisis management, highlighting how social media platforms can both facilitate and complicate crisis responses. It discusses strategies for leveraging social media for timely updates, engaging with stakeholders, and combating misinformation during crises. The inclusion of case studies on social media crises provides concrete examples of how organizations have successfully (or unsuccessfully) navigated these challenges. This focus makes it particularly relevant for today’s interconnected digital environments.
  • Question: Are there any case studies featured in this book?

    Answer: Yes, the book is rich with case studies drawn from a variety of organizational settings, including corporate, nonprofit, and government entities. These case studies showcase real-life crisis scenarios and illustrate the varied responses from organizations, highlighting effective strategies and common pitfalls. Readers can analyze these cases to understand practical applications of crisis communication theories, making it an engaging and insightful read for those studying or working in the field.
  • Question: Is this book suitable for practitioners in the field of crisis management?

    Answer: Indeed, this book is highly suitable for practitioners in crisis management and communication. Its mix of theoretical foundations and real-world case studies provides professionals with insightful perspectives and strategies to enhance their crisis management skills. Practitioners can apply the insights learned to develop more effective communication strategies during their own organizational crises, ultimately fostering resilience and preparedness in their work.
  • Question: What are some key benefits of reading 'Crisis Communications: A Casebook Approach'?

    Answer: Reading this casebook offers several key benefits, including gaining insights into effective crisis management strategies, understanding communication theories applied in real scenarios, and learning from a diverse range of case studies. Readers will improve their ability to respond to crises strategically while enhancing their skills in stakeholder engagement and media relations. This comprehensive approach equips individuals with the knowledge necessary to navigate potential crises more effectively, making it a valuable resource for anyone in the field.
  • Question: Where can I buy 'Crisis Communications: A Casebook Approach Routledge Communication Series 3rd Edition' in Cook Islands?

    Answer: You can purchase 'Crisis Communications: A Casebook Approach Routledge Communication Series 3rd Edition' at Ubuy. Ubuy offers a streamlined purchasing process and delivery options throughout Cook Islands. Their platform typically features a range of options, enhancing your chance of finding the specific edition you need.

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NZD 105

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Features & Benefits

  • Must-read for students in crisis communication and management
  • Invaluable resource for professionals and business managers
  • Practical and popular casebook approach

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