0 ratings
Automotive Service Management (Pearson Automotive Series)
genuine image
Automotive Service Management (Pearson Automotive Series)
Complete guide to managing an automotive repair business, for both the novice and the professional
Automotive Service Management (Pearson Automotive Series)
Item #: 11410123

Automotive Service Management (Pearson Automotive Series)

Item #: 11410123

NZD 384

Price Details

Excluding Shipping & Custom charges ( Shipping and custom charges will be calculated on checkout )

*All items will import from US

0 ratings Write a review
In stock
us Imported from USA store

QTY:

Order now and get it around Sunday, September 06
Secured transactionsecured transaction

Ubuy works hard to protect your security and privacy. Our advanced payment security system ensures confidentiality by encrypting your information during transmission using AES (Advanced Encryption Standards) and SSL (Secure Socket Layer) protocols. Your payment details are 100% secure as we do not share your payment details with third party sellers.

Our Top Logistics Partners
  • fedex
  • dhl
Complete guide to managing an automotive repair business, for both the novice and the professional
U-Care Warranty:
None
Select a Plan
fast shipping

Fast
Shipping

free return

Free
Return*

secure packaging

Secure Packaging

100% original products

100% Original Products

pci-dss

PCI DSS Compliance

iso certified

ISO 27001 Certified

paypal payment
visa payment
mastercard payment
Note: Step Down Voltage Transformer required for using electronics products of US store (110-120). Recommended power converters Buy Now.

What Stands Out

Comprehensive Coverage
Covers all aspects of automotive service management, equipping students and professionals with essential knowledge for effective management in the automotive industry.
Industry-Relevant Insights
Includes current trends, practices, and case studies that reflect the evolving automotive landscape, ensuring readers are well-prepared for real-world challenges.
Accessible Learning
Written in an engaging style with clear explanations, making complex topics understandable for both students and seasoned professionals in automotive service management.

Product Details

Shop for Automotive Service Management book from Pearson Automotive Series 3rd Edition at Ubuy Cook Islands and enhance your automotive skills. Find the best deals online.
  • Comprehensive guide for managing an automotive repair business
  • Covers basic industry knowledge, organizational skills, and advanced leadership
  • Includes up-to-date guidance on leadership, industry skill sets, and practical applications
  • Provides real-world examples and practical knowledge
  • Prepares students for the ASE C1 Service Consultant Test
  • Suitable for both novice and professional automotive professionals
Publisher Pearson
Publication date January 3, 2018
Edition 3rd
Language English
Print length 352 pages
ISBN-10 0134709853
ISBN-13 978-0134709857
Item Weight 2.19 pounds (990 grams)
Dimensions 8.88 x 0.7 x 11.13 inches (22.6 x 1.8 x 28.3 cm)

Who Should Buy?

Suitable For
  • Automotive Students

    Ideal for students seeking foundational knowledge in automotive service management and industry practices.

  • Service Managers

    Provides insights and strategies for current service managers to enhance operations and improve customer service.

  • Industry Professionals

    Valuable resource for automotive professionals looking to update their skills and industry knowledge.

Not Suitable For
  • Casual Readers

    Not suited for those seeking light reading or casual interest in automotive topics, as it is technical.

Product Description

Automotive Service Management (Pearson Automotive Series)

Have any Query? Chat with us

Customer Questions & Answers

  • Question: What topics are covered in the Automotive Service Management Pearson Automotive Series 3rd Edition?

    Answer: The Automotive Service Management Pearson Automotive Series 3rd Edition covers a comprehensive range of topics essential for automotive service managers. This includes management strategies, service department operations, customer service, financial controls, and workforce management. The text is designed to equip readers with practical skills and theoretical knowledge, making it ideal for students and professionals alike. For instance, if a reader is preparing for a management role in a dealership, the book provides valuable insights into optimizing service processes and enhancing customer satisfaction.
  • Question: Who is the target audience for the Automotive Service Management Pearson Automotive Series 3rd Edition?

    Answer: The target audience for this edition includes automotive students, current service managers, and aspiring professionals in the automotive industry. It serves as both a textbook for academic courses and a practical guide for those working in or entering the field. This dual approach makes the book accessible to individuals looking to deepen their understanding of service management practices while providing real-world applications, such as developing effective team leadership skills in an auto service environment.
  • Question: How does the Automotive Service Management Pearson Automotive Series 3rd Edition differ from previous editions?

    Answer: This edition offers updated content reflecting the latest trends and technologies in automotive service management. Key differences include enhanced case studies, more in-depth coverage of digital service management tools, and updated statistics relevant to the industry. These enhancements ensure that readers are equipped with up-to-date information to tackle modern challenges in automotive service. For example, it addresses the integration of mobile technology for service appointments, providing readers with actionable insights into improving customer convenience.
  • Question: Can this book help in preparing for certification exams in automotive management?

    Answer: Yes, the Automotive Service Management Pearson Automotive Series 3rd Edition is an excellent resource for preparing for various certification exams in automotive management. The comprehensive content is aligned with key concepts that are often tested, making it suitable for study material. Candidates can leverage the book's detailed explanations and practical applications to reinforce their learning. For instance, a student studying for the ASE certification will find relevant information to bolster their understanding of service operations and management practices.
  • Question: Are there supplemental resources available for the Automotive Service Management Pearson Automotive Series 3rd Edition?

    Answer: Yes, supplemental resources are often available, including companion websites or student resources that offer quizzes, case studies, and additional reading materials. These resources enhance learning by providing interactive elements that complement the book's content. For instance, users can engage with online quizzes to test their knowledge after reading chapters, which helps reinforce the concepts taught in the text and prepares them for practical application in real-world scenarios.
  • Question: What are the key benefits of using the Automotive Service Management Pearson Automotive Series 3rd Edition?

    Answer: The key benefits include gaining a thorough understanding of service management principles, exposure to industry best practices, and preparation for real-world applications. The book is written in an accessible manner, making complex topics understandable. It's particularly beneficial for those looking to make informed decisions in a managerial role and enhance operational efficiency. For example, a service manager can apply the strategies learned to improve workshop productivity and customer retention rates effectively.
  • Question: Is the Automotive Service Management Pearson Automotive Series 3rd Edition suitable for self-study?

    Answer: Absolutely, this book is well-suited for self-study as it is structured for readers to learn at their own pace. Clear examples, questions at the end of each chapter, and practical scenarios support independent learning. It also facilitates self-assessment to gauge understanding. A self-studying reader might work through sections on financial management and then apply those principles in their current role to enhance their operational approach in an automotive service setting.
  • Question: What skills can I expect to develop from the Automotive Service Management Pearson Automotive Series 3rd Edition?

    Answer: Readers can expect to develop skills in management, customer service, problem-solving, and financial accountability. The book emphasizes practical approaches to managing a service department, allowing readers to apply what they learn directly in their roles. For example, a reader might improve their managerial skills by learning how to effectively lead a team and manage workflow, resulting in increased efficiency in their automotive service operations.
  • Question: How can the Automotive Service Management Pearson Automotive Series 3rd Edition improve customer relations?

    Answer: The book provides strategies for enhancing customer relations through improved service management practices. It covers topics like effective communication, understanding customer needs, and delivering exceptional service. By implementing these strategies, managers can foster a positive customer experience that leads to higher satisfaction levels and repeat business. For instance, a service manager could apply techniques discussed in the book to train staff on proactive customer engagement, ultimately enhancing loyalty.
  • Question: Where can I buy Automotive Service Management Pearson Automotive Series 3rd Edition in Cook Islands?

    Answer: You can buy the Automotive Service Management Pearson Automotive Series 3rd Edition on Ubuy. They offer a convenient shopping experience with a wide selection of educational materials and textbooks. Ubuy often provides multiple purchasing options and you can find the latest edition readily available, making it a reliable source for acquiring this essential resource for automotive service management.

Repair & Maintenance Editorial Review

Automotive Service Management (Pearson Automotive Series) is a well-regarded resource for those in the automotive industry, published by Pearson on January 3, 2018. The 3rd edition boasts a substantial print length of 352 pages, offering extensive information crucial for automotive service management. Although some users noted that the book arrived in less than ideal condition, it still holds significant value with positive feedback highlighting its comprehensiveness. This blend of detailed content and practical insights supports both students and professionals in enhancing their automotive service skills.

Customer Reviews & Ratings

1 customers ratings
  • 5 Star
    100%
  • 4 Star
    0%
  • 3 Star
    0%
  • 2 Star
    0%
  • 1 Star
    0%

Review this product

Share your thoughts with other customers

Pros

  • Comprehensive content on automotive service management
  • Published by a reputable publisher
  • Suitable for students and professionals
  • Well-structured for easy understanding
  • Third edition with updated information

Cons

  • Some copies may arrive with minor cosmetic flaws

Platform Trust & Buyer Confidence

trustpilot logo
4.2/5 9250 + reviews
Read reviews
MA
Mohammad
Verified buyer

“Excellent quality and original too,when ubuy send original things I will appreciate that ,I very satisfied thank you”

23 July 2026 · via Trustpilot
CK
Chitra
Verified buyer

“The order and delivery progress was communicated very well. Package arrived within the estimated time. Products arrived as expected in good condition.”

22-Jul-26 · via Trustpilot
K
kund
Verified buyer

“Good supply of products. Safe payment methods, and shipment worldwide! Genuine products.”

23-Jul-26 · via Trustpilot
OO
Onesi
Verified buyer

“Was my first time buying a product from Ubuy, but I found it so helpful. This is reliable. Gonna place a new order!”

22 July 2026 · via Trustpilot
SJ
SAO JOHN
Verified buyer

“Ubuy is a great online platform to buy stuff. Reliable, fast delivery time and great value for money. I've been using Ubuy online shopping platform for three years now and will continue to do so.”

23 July 2026 · via Trustpilot
Secure Checkout Global Delivery Easy Returns Genuine Products

Important information

  • Limitations : For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions, and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). The recipient is responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Ubuy or its affiliates, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
  • Not all the products listed on Ubuy are for sale, as Ubuy is a global search engine. Products are subject to export/trade regulations.

NZD 384

Order now and get it around Sunday, September 06

QTY:

Secured transactionsecured transaction

PCI DSS compliant and ISO 27001:2022 certified, with encrypted payments and full buyer protection on every order.

Our Top Logistics Partners
  • fedex
  • dhl
Fastest cross-border delivery

Features & Benefits

  • Comprehensive text for managing an automotive repair business
  • Suitable for both novice and professional
  • Includes guidance on leadership and industry skill sets
  • Provides practical applications
  • Offers a sample ASE C1 Service Consultant Test
  • Prepares students for success on certification exam

Ubuy Assurance

Experience worry-free shopping with 100% original products, PCI DSS-compliant payment security, ISO 27001-certified data protection, the fastest cross-border delivery, free returns *, and secure packaging on every order.