LIGHTERUSA Vertigo Crosby Pipe Flame Lighter, Black

The Vertigo Crosby Pipe Flame Lighter in Black has received a mixed reception from customers, with several key points emerging from their feedback. Many users appreciate the lighter's functionality, finding that it works as advertised and is convenient for regular use. The inclusion of a poker is seen as a beneficial feature, enhancing the utility of the lighter. However, the lighter has notable drawbacks. One major issue is that it runs out of fuel quickly, leading to frustration among users who expected a more extended performance. Additionally, adjustments to the flame are cumbersome, requiring a small screwdriver, which has proven inconvenient for some users. The aesthetic appeal of the lighter is well acknowledged, with many describing it as a "handsome" addition to their smoking accessories. However, some customers have expressed dissatisfaction with the lighter's build quality, particularly criticizing the plastic sleeve as feeling cheap and detracting from the overall impression of the product. Customer service from Lighter USA also receives negative comments, as customers have reported difficulty in resolving issues and being required to cover return shipping costs, which diminishes the overall customer experience. In summary, while the Vertigo Crosby Pipe Flame Lighter has some appealing qualities, its quick fuel depletion, challenging adjustment process, and perceived quality issues have left a number of customers disappointed, particularly when coupled with a less-than-stellar customer service experience. **